This website, https://knightwarriors.in/, often referred to as "Knightwarriors", "the Company," "we," "us," and "our," is owned and operated by NICLERS IT SOLUTIONS PRIVATE LIMITED.
We strive to ensure a seamless and enjoyable experience for all our users. In order to address any exceptional circumstances that may warrant a refund, we have established a transparent refund policy. Before completing a transaction on our platform, please review our refund policy carefully.
Refund Eligibility
Funds added to a Knight Warriors account are non-refundable and cannot be withdrawn or returned. User funds are available exclusively for participation in fantasy cricket leagues, contests, and other entertaining features.
Refund Exception
Knight Warriors may, at its sole discretion, authorize a refund for a completed transaction under certain exceptional circumstances. There may be exceptions if there is an error in payment processing or if the user is wrongly charged for a service they didn't receive.
Refund Process
A refund will be issued to the user's wallet account from which the original payment was made on Knight Warriors. Knight Warriors retains the sole and absolute right to determine whether a refund will be granted. This is after deducting any applicable cancellation fees and taxes.
Conflicting Terms And Conditions
It is also important for users to be aware of any additional terms and conditions that may apply to specific transactions. Knight Warriors reserves the right to apply the terms that most effectively govern any specific transaction in the event there is a conflict between these terms and any additional provisions.
Refund Processing
Refunds will be processed using the same payment method as the original deposit. Our internal review team will review and initiate refunds within 5-7 business days.
Change Of Mind
After a transaction has been completed and finalized, users cannot request a refund. As long as the situation falls within the policy's exceptions.
Non-refundable Services
Certain services, including but not limited to participation in fantasy games and contests, are non-refundable. There will be no refunds for these specific services, so users should carefully consider their decisions before participating.
Contact Us
If you believe you qualify for a refund due to the exceptional circumstances described above, please contact our customer support team at niclersitsolutionprivatelimite@gmail.com. We will thoroughly review your case and provide further assistance regarding the refund.
